About Our Products:

What do you mean with Natural Homemade Products?

We call our products homemade and natural because everything that can be made from scratch is made from scratch (or sourced from someone who makes it from scratch) using products that does not contain harmful or artificial additives.

Where can we purchase your products?

You can order online with us and we will deliver (see our Delivery Terms & Conditions) or you are welcome to send us an email to place an order for a tub or designer products.

Do you have an ice cream cart for events?
 

Yes, we have a gorgeous little ice cream cart that makes any special event even more spectacular. It is very easy to transport and does not require electricity. Please send us an email to check availability and book the cart for your event.

Do you make ice creams according to special dietary requirements?

Absolutely!  We understand how hard it is to find lactose free, or diabetic, or low fat ice creams that still taste good. The majority of our flavours are available in the above mentioned dietary requirements. Please send us an email so we can make arrangements to get it to you!

About Ordering:

Where can I buy your products?

You can order all our products on our website by filling out the order forms available on our Product page. We will deliver your order to your door (currently only in the Pretoria and Johannesburg area).

What sizes tubs can I order?

We offer our products in both 1 or 2 liter tubs.

How do I order your products?



You can do this on several different ways. You can send us an email on WhiskAwayIceCream@gmail.com, use the form our our Contact Us page or use the different forms on our Products page.

How do I hire you for my event?


You can do this on several different way. You can send us an email on WhiskAwayIceCream@gmail.com, use the form our our Contact Us page or use the different links on our Events page.

Why don't you have a webshop?

We are in the process of creating one! In the mean time, please use our order forms. We will let you know if we have our webshop online!

How can I contact you?

Just sent us an email to our FAQ page, and we are happy to help with any questions!

info@WhiskAwayIceCream.co.za

About Our Delivery:

Who does the delivery for you?

We deliver your ice cream ourselves and guarantee that your ice cream will arrive frozen.

What if my ice cream is not frozen on arrival?



As we do the delivery ourselves, we can guarantee it is still frozen upon receipt. However, if for any reason it does not arrive frozen, we will gladly resend your order or issue you a full refund.

Where in South Africa do you deliver?
 

At this stage, we are only able to dleliver in the Pretoria and Johannesburg area.

When do you deliver?

For Pretoria, we deliver on Wednesdays & Fridays.
For Johannesburg, we deliver on Thursdays.

How much does the delivery cost?

You delivery is completely free!
However, for the Pretoria area, we need to charge you R60 for orders below R350.

For the Johannesburg area, we charge you R100 for orders below R700

Do you deliver on Saturday?

Saturday delivery is available for R350.
Not all addresses are eligible for Saturday delivery. Please check with us.

ADDRESS

Shop 13 with Jack Rabbit Chocolate Studio

Waterkloof Heights

103 Club Avenue

OPERATING HOURS

Tue-Fri 09:00-17:00

Sat: 09:00-14:00

Sun & PHs: Closed

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